Drome Family Physicians Guiding Healthcare towards your Home
Drome Family Physicians
towards your Home
Re-establishing the Unbreakable Doctor and Patient Bond as we bring Healthcare to your doorsteps using Personal Care and Technology including Telemedicine
When you need care we come to you,
in 3 Simple Steps
yourself or your family
All the Care, In the App
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Invest in the Best
Choose your Plan
Tele - Drome
Day Tele Consult
Night Tele Consult
In Health and in Sickness,
We are always here
Your Partner in the journey of Good Health and Lifestyle.
We understand security of health and of data. We provide Cloud-based secured data storage that is shareable with your doctor.
Share your health history and present with your doctor through your wearables!
The days of waiting in lines for your files are over. We offer you your accurate and updated report whenever you need!
Lots of questions and no answers? Get detailed explanations and have each and every one of your queries answered.
We are the ones that care
Meet the team who strives to change mainstream health practices in India
Dr. Anurag Sharma
Founder & CEO
Dr. Sumit Arora
Co-Founder & Head of Clinical Operations
Dr. Vikrant Ohlan
Co-Founder & Head of Training and Protocols
Join the Drome Family
Have any Questions?
Drome is a Service Startup aimed at amalgamation of People’s health through Family General Physician based practice and Technology for benefit of people. We created the word “Drome” by picking up letters from ‘doctors at home’, which was conceived as the original idea.
The Drome is conceived by a group of Doctors from different specialties and professionals from startup world who have come together to bring the culture of Family General Physician back in practice. Our Family physicians aim to become your extended family thus becoming your first point of contact whenever you come across any health-related issues. We are a team of super-ethical medical practitioners who have your and your family’s best interest, well-being and healthy future as our priority. As a technology startup we also aim to bring up electronic health record services so that you can store and retrieve all your health encounters at your fingertips.
As a technology startup we also aim to use medical wearables and its data for promoting health as well as live feedback from the same during tele-consultations. We also want to bring up electronic health records to keep all your health info in one place so that the same are available to you for safe keeping as well as sharing it with your doctors.
Drome consists of a multidisciplinary core team of doctors with broad experience from the public and private health care sector as well as professionals from the business & technology world, who think alike and want to bring the culture of Family Physician back in the health sector as well as use technology for optimization of health of people.
Physician consultation at your home at your convenience.
Avoid taking leave from your workplace for your near and dear ones.
Even if you are out of town and someone at home needs a medical consultation, you can book a consultation.
After our visiting physician has made his assessment, he/she will call you and apprise you of the facts on ground, based on which you can plan further.
Avoiding moving out of home thus avoiding traffic issues, parking problems, queue to wait for online doctor consultation and stressing the patient.
Avoid getting secondary infections from hospital which is especially important for young kids and old people.
No need to carry your past medical records or forgetting them at home.
All your queries are answered to your satisfaction without any time restraints.
Even if you need any clarifications after online doctor consultation has left, just message or give us a call and we will call back and clear all your doubts.
Even if you live somewhere else (India / Abroad), you can schedule regular medical evaluations for your near and dear ones.Get lab tests done and medicines delivered @ home*.
The Drome family physicians are looking to take care of entire family irrespective of age however, to book a consultation you should be over the age of 18. For patients under the age of 18, a guardian is required to place a request. One can book a visit for ageing parents, relatives, friends, office colleagues or neighbors. Only requisite is that the patient should be accompanied by a responsible attendant.
Drome physicians accord high priority to your privacy. We will store your information on a third party cloud server using the highest standards of online security tools. The information will only be used for professional communication and consultation amongst our team on a need to know basis, to serve you better. Information you share with your doctor will be strictly confidential.
The data about you or your health, including your contact information will not be shared to any third party. We hold your data very sacrosanct and all our doctors and team members will have to agree to our clause of non-disclosure for any or all info regarding our clients before coming onboard.
Once our mobile application will become functional, your all medical documents will be stored in a separate electronic medical record system that meets all data security and privacy requirements. Even we at Drome, or your Drome Family Physician will not be able to access your information unless you will grant privileges for the same (Except for prescriptions generated by them). With Drome, you can feel completely confident that your privacy is maintained at all times.
The world over consensus is that a Family physician can treat 60-70 percent of ailments by himself/herself. For the rest of the conditions, which he/she can’t treat, he/she can refer patients to a suitable doctor by doing basic workup so that a lot of time and cost saving can happen. Drome thus can professionally guide you about specific ailments in the comfort of your home.
Drome physicians are very experienced and carry with them well-equipped medical kits to be able to perform good diagnostics and treatment. Drome physicians can evaluate and treat common ailments like various fevers, infections, long standing headaches, cough, joint and muscle pains and minor injuries. They can follow up patients with heart ailments, diabetes and hypertension in non-emergent situations requiring routine medical advice.
They can refer you to the right specialist and hospitals for admission, if need be and advise various lab and imaging tests based on your symptoms, when essential. Our doctors are authorised to write valid prescriptions and issue medical certificates. They can help you organise and maintain your medical record for ease and future reference in strict confidence.
Drome family physicians feel that they can handle most conditions in the home, but there are time and process restraints for optimum outcome in certain conditions and therefore there are some patients who should never wait for us. If you suspect acute life-threatening conditions, always seek nearby hospital facilities.
Likely cardiac events (chest pain, cardiac arrest, rhythm disturbances),
Suspected cerebro-vascular accidents / strokes (sudden onset loss of facial expressions, paralysis, inappropriate speech and / or language disorder, fainting or loss of consciousness
Infants under 3 months with fever over 38.5 °C (101.3°F)
Acute allergic reactions
Acute severe breathing difficulty, children with asthma attacks, known asthmatic events
Serious injuries and accidents.
Yes, our doctors can refer patients for X-Ray, Ultrasound, CT scan or MRI, if the doctor finds there is an indication for the same.
Yes, the Drome family physician can issue a valid sick leave certificate after assessing the need for such leave. Note that such a certificate will not be backdated and can only be for a maximum of 5 days. There are no additional charges for a sick leave certificate.
However, the issue of such certificates will be on the discretion of the visiting Drome family physician.
As mentioned earlier, we plan to have Drome physicians for designated areas as we grow up and our team is big enough to cover the entire Gurugram. Initially we have Drome physicians that will be covering the entire Gurugram depending on their availability. If you have been visited by a Drome Physician and want the same Drome physician for your consultation, we will try to make it possible, but we cannot ensure availability of a specific doctor at a given time.
All our Drome Family Physicians are doctors from the Allopathic stream of medicine and have State / Central Medical registrations to prescribe legally valid prescriptions for medicines that are considered necessary for treatment.
The doctor will also be able to write a medical certificate / grant sick leave, and refer the patient to hospital if needed.
Please note that it is up to each doctor to assess the medical need for a prescription. As a policy, our doctors will be restrictive in prescribing habit-forming medications.
We are at a very early development stage of this extremely unique concept. This is a bootstrapped effort by the team and each visit takes a good chunk of our resources, so we request you to inform us by calling as soon as you decide not to avail our services. If you have already paid for the visit and decide to cancel the visit about 30 minutes or more before it is scheduled, please get in touch with our coordinator for refund.
Drome is a smart platform, which uses advanced technology to connect patients with our doctors in a vicinity. Each of our physicians offers home visits in their immediate area, and even decides when they are available.
Presently we are offering our services in Gurugram to begin with. We plan to divide Gurugram in 9-12 areas and make Drome physicians responsible for their designated areas. This will result in you having the same doctor in front of you every time you need consultation. It is our experience that it takes few visits for doctor and patient to develop a bond and continued engagement of the same individuals makes it easier for patients to open up. It is also easier for doctor as a lot of time can be saved in reaching to impression of ailment, once the medical and personal history of a patient is known
We are very committed to following up with our patients and their recovery. Initial telephonic follow up after the first visit will be made in all cases by a Drome Consulting Physician calling you and checking on you within 48-72 hours. He/she will use the same opportunity to inform you about the investigations if they have been ordered and you have shared the same with us.
If a follow up visit is deemed necessary, to modify treatment in view of investigations or in making a referral to specialist (This is an assessment that the doctor must make), it will be arranged. First follow up visit within 72 hours of the first visit will not be charged and subsequent visits if deemed necessary, will be chargeable as per regular visit charges thereafter.
Yes. For Drome personalised consultation, the address you specify when requesting for a visit determines where your doctor will show up.
We recommend that you use your home address, but if you want to see the doctor at work, the hotel, or somewhere else, it is of course perfectly fine. It is wise to check that there is a suitable place at the address requested that provides optimum conditions such as good light, space and tranquility for a good consultation.
For Drome Family Cover plan and Drome Senior Citizen Plan, the consultation will be done at specified address mentioned at the time of enrolment only.
In case you have any queries regarding the prescription, you can easily reach us by giving a call on number +91 120 4030 499, which is a call back service OR can send a WhatsApp message on +91 8800 605 704.
We will arrange the Physician that has visited you to call you and clarify your doubts. Please understand that it will be clarifications of doubts regarding generated prescription only as per the MCI guidelines. In case it is something significant, Drome physician may revisit to address the same. In case the revisit is happening within 72 hours of first visit, you will not be charged for it.
No. The consultation fee / membership fee has been arrived at after detailed market research for providing a smooth user experience. We have been very careful to incorporate all angles to provide a reasonable fee for sustaining our functioning as well as investing in making ourselves better by incorporating technology for benefit of our patients.
Yes. Post COVID-19 Pandemic, Telemedicine guidelines have been in place and we encourage telemedicine consultation in comfort of your home to avoid exposures. These guidelines still are evolving and as of now only permit prescribing of limited medications available over the counter unless the patient is already taking medications for chronic illnesses.
These consultations will be best used for follow-up after physical consultations. The details of Telemedicine consultations are provided elsewhere in these FAQ’s.
At Drome, our priority is to form a long-lasting relationship and therefore we want to be your Family physicians. We however understand that some people may like to consult a physician on as required basis and therefore have a plan for them.
The consultation cost varies with the time slot you select.
The consultation charges are INR 1500.00 per patient per visit (8.00 am to 9.00 pm), INR 2000.00 per patient per visit (6.00 – 8.00 am or 9.00 pm – 11.00 pm).
For more than 1 consultation at the same address, all additional consultations (for unregistered members), will be charged at INR 1000.00 per patient per visit, irrespective of timing of consultation.
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